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Customer Reviews
“Absolutely stunning rings!”
“I recently bought a diamond ring from Shinespheree, and I couldn’t be more in love with it! The craftsmanship is impeccable, and the diamond shines brilliantly. It’s the perfect piece for any special occasion. The customer service was also top-notch, making the whole experience seamless. Highly recommend!”
“A beautiful addition to my collection!”
“I purchased a bracelet and a necklace from Shinespheree, and they are absolutely gorgeous. The designs are unique, and the quality of the materials is exceptional. I’ve received so many compliments already. I can’t wait to add more pieces to my collection!”
“Perfect for gifting!”
“I bought a pair of earrings from Shinespheree as a gift for my wife, and she was over the moon! The earrings were even more beautiful in person, and the packaging was elegant. The attention to detail in both the product and service truly impressed me. I will definitely shop here again.”
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Frequently Asked Questions (FAQs)
How can I make returns or exchanges?
Eligible Products for Returns:
– Items can be returned or exchanged within 30 days of purchase.
– Merchandise under $75,000 is eligible for return or exchange.
– Merchandise $75,000 or more is eligible for exchange only (no refunds).
– Items must be in saleable condition and accompanied by the original sales receipt.
– Items must include original packaging, such as jewelry boxes, pouches, and warranty cards for watches.
– Personalized, altered, or engraved items are not eligible for return or exchange.
– Fragrances must be returned in their original packaging, including water seal stickers.
– Returns and exchanges are only allowed in the original country of purchase.
– Certain limited-edition or collaboration merchandise may be ineligible for returns.
How to Return an Online Purchase:
1. Print a return label from the Shinespheree website and drop the package off at a UPS location or schedule an at-home pickup.
2. Contact a client advisor for assistance.
3. Return items in-person at a Shinespheree store in the U.S.
Can I track my online order?
A shipping notification with tracking details will be sent via email after your order has shipped. You will receive multiple email acknowledgements if your order results in more than one shipment.
Can I ship my order to an international location?
No, currently we are only able to accept online orders to shipping addresses within the United States.
